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"Complain and Claim" a ground breaking book to help millions of consumers who have been mis-sold unsuitable financial products reclaim their money. It blows the lid off 25 mis-selling problems such as endowment mortgages and poor pension’s advice, and then guides consumers through every aspect of the complaints process.
For years consumers have struggled to complain, many fail or are lured into using claim companies that take 25% of their compensation - now they have the book to help them.
A financial tool kit that includes:
• The inside knowledge consumers need to make a case for mis-selling
• A STEP by STEP guide to making a COMPLAINT
• All the letters needed to make a successful CLAIM
Consumers benefit because:
• Many will discover they have multiple claims resulting in £000’s compensation
• They can avoid using ‘claim companies’ that take 25% of their compensation
• They will be able to save £000’s on future transactions and ongoing charges
The book is split into three parts with numerous TIPS to get a result.
Part 1: Advice
This covers everything consumers need to know about advisers and their charges. Find out how to spot rogue advisers, engage the services of trustworthy fee based financial planners and arrange commission rebates saving £100's or even £1,000’s.
Part 2: Complaints
This will help consumers understand whether they have been a victim of mis-selling, with 25 problems identified and explained. A STEP by STEP complaint guide shows consumers how to take control, deal with unhelpful advisory firms and the completion of official forms.
Part 3: Complaint Letters
For those consumers who struggle with letters help is at hand - use one of 29 tailor made letters to make an informed complaint.
The task of reclaiming your money is made a little more enjoyable by 23 uplifting cartoons from BANX the Financial Times cartoonist.
Synopsis
A self help guide that exposes 24 consumer financial mis-selling swindles, covering endowments, retirement plans, pensions, investments, mortgages, protection policies, and more.
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