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Barclays apologises for denial of bank accounts access

30 March 2005
After millions of people were left unable to withdraw money over the Easter weekend Barclays Bank has issued an apology to customers.

Customers with the bank were unable to withdraw cash from ATMs due to a computer breakdown.

According to the bank the problem occurred in the early hours of Sunday morning, affected around 1,500 Barclays cash points across the south of England.

As well as cash machnes customers were unable to access telephone and internet services - as problems continued for much of the day.

However, spokeswoman for Barclays insisted that security had not been compromised by the computer fault.

"There was no impact on security in any way. Accessibility for people to their own accounts was the problem, not security," she said.

"We would like to apologise to anyone who was affected and whose plans were affected."

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