HSBC, first direct pioneer mobile phone banking

05 October 2006
HSBC bank and its online partner bank first direct have become the first UK institutions to offer customers a new platform for day-to-day banking through their mobile phones.

MoniLink is the new system developed by the UK's cash machine network operator LINK which will allow customers to access mini-statements and balance enquiries, along with many other banking features, 24 hours a day.

To access the new service, users will need to download a piece of software to their phone and, similar to online banking, once verified and registered the secure system may be used at any time.

first direct has a history of pioneering in the banking field, as it was the first UK institution to set up without a branch, and Chris Pilling, the bank's chief executive, said this latest innovation continued that trend.

"There are now more people with a mobile phone than a landline, making it the world's must-have communications device," he said.

"The launch of MoniLink supports our drive to give customers the widest choice of ways to control their money.

"We are…the first to introduce this pioneering mobile phone banking service, which allows consumers to top up a mobile as well as check their account balance."

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