Online banking scam does not hurt Halifax

25 November 2004
Halifax has said it is confident none of its online banking customers have lost out, despite a 'phishing' scam.

Earlier today a fake email told customers of the bank: "Technical services of the bank [Halifax] are carrying out a planned software upgrade for the maximum convenience of the users of online services of the Halifax Bank. We earnestly ask you to visit the following link and confirm your bank data."

A warning at the bottom of the email added that the re-posting of data was obligatory for all bank customers.

The link took customers to a dummy website, where fraudsters could record customers' details and use them to steal money from their accounts.

But Halifax has said that the attack was picked up early and has not affected any of its customers.

"We always trace the ISP [internet service provider] and ultimately the individual behind such schemes," a spokesman from the bank told myfinances.co.uk.

He added that he was confident no Halifax customers have lost out financially, due to steps previously taken by the bank.

Halifax advises its customers to never respond to emails asking for their details, and to call the bank immediately if they receive one.

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