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Swine flu travel insurance claims valid without doctor's note, says BIBA

30 July 2009 / by Rachael Stiles

The British Insurance Brokers' Association has reassured travellers concerned about swine flu that they can validate their travel insurance claim without a doctor's note.

BIBA joins other insurance bodies that have already moved to reassure customers about claiming on their travel insurance policies as a consequence of the swine flu pandemic.

Many travellers have been contacting their insurance companies because they are concerned about the effects that contracting swine flu could have on their travel plans, and want to know whether their travel insurance will cover them if they require treatment abroad or have to cancel their holiday as a result.

BIBA has echoed the words of the Association of British Insurers (ABI), which reassured travellers last week that in the instance that they are unable to obtain evidence from their doctor, they can still validate their travel insurance claim.

If they have to make a claim on their travel insurance, policyholders can prove diagnosis of swine flu with a unique identification number generated by the National Pandemic Flu Service, and the label from their anti-flu drugs, which will include their name and the date the prescription was issued.

Commenting on the clarity brought to travel insurance customers regarding swine flu claims, Graeme Trudgill, technical and corporate affairs executive at BIBA, said: "We are really pleased that the situation has been clarified for travellers who are unable to obtain a certificate from their GP.

"Anyone affected should contact their insurance broker if they need to make a claim," he added.

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