HIPS providers defy critics and complete packs in 48 Hours

07 August 2007
Despite heavy criticism, pack providers have managed to deliver the first batch of Home Information Packs (HIPs) within a 48 hour time frame.

Since the launch of the controversial HIPs at the beginning of the month, AHIPP (Association of Home Information Pack Providers) members have managed to quickly process and deliver a number of HIPs to their owners.

Richards Gray, who provides the packs through estate agents Savills, has achieved the top spot so far. Owners of a property in Long Marston, near Stratford upon Avon received their HIP within 48 hours of request with the estate agent’s electronic version being received within 30 hours.

Other providers are closing the gap are Habitus (suppliers for Knight Frank and the Property Search Group (PSG) in Liverpool) and TheHIPAlliance.com, Sutton Kersh and solicitors EAD who have been getting the HIPS out in record time.

James Oliver of Knight Frank comments: “We placed our first order with Habitus on 1st August at 11.27am and received the completed pack on the 3rd at 8. 42 am. I was impressed with the efficient manner in which our order was dealt with and the pack was delivered and this has helped to alleviate my earlier fears that HIPs would slow down the initial impetus of bringing a property to the market.”

Deputy Director General of the AHIPP, Paul Broadhead is extremely pleased with the reports: “As we have said all along, the industry is ready to deliver, and with our members reporting turnaround times of less than 48 hours, previous claims that the packs would slow down the process and cause disruption have been dismissed.

“The pack providing industry has placed considerable investment in ensuring that they are ready and able to process packs. Working with technology providers such as Quest and Thinking Applications, pack providers are able to ensure that HIPs are ordered, compiled and delivered efficiently, at the convenience of the agent and the consumer.”

Learn more about Home Information Packs for sellers and Home Information Packs for buyers