Halifax advises overseas theft victims to report to police

11 June 2007
One in five holidaymakers fail to realise they need to report a theft while they are abroad to local police if they hope to make an insurance claim, Halifax Travel Insurance has revealed.

In the last five years, 3.5 million Britons robbed abroad have omitted to obtain a police report which could back up their claim, its survey showed.

Meanwhile, package holiday reps reported the top causes of travellers' complaints centred on accommodation, noise pollution, and nearby building work.

But medical issues had also proved a headache for two in three of the holiday reps surveyed, who reported difficulties with obtaining treatment for holidaymakers who do not have medical cover or a European Health Insurance Card.

The reps questioned recalled coping with a range of weird and wonderful health problems from llama bites to jellyfish stings.

Still, "holidaymakers can avoid potentially expensive medical fees and losses from theft by taking out comprehensive travel insurance prior to travelling," stressed Halifax travel insurance's underwriting manager Paul Birkhead.

Meanwhile, experts advise independent travellers such as gap year adventurers to check their destination is not a Foreign and Commonwealth Office no-go zone, since this will impact on their ability to obtain insurance.

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