Bank Charges Refund Letter

Get Your Money Back

Many people are requesting that fees charged by banks be returned to them by sending them a bank charges refund letter. This is in light of the Office of Fair Trading’s announcement that fees implemented by banks are unlawful because they are not representative of the costs to them for such things as bouncing cheques and unauthorised overdrafts. To get the fees back, you can either use an intermediary company that will claim on your behalf, or you can send a request for a bank charges refund letter to your bank.

A bank charges refund letter should include:

You account number
How much you think you are owed
The interest owed to you on the money taken from your account
The total amount owed to you and a request that it be refunded

If your bank refuses or does not respond, you can write again explaining that you will take the case to a small claims court. Banks have been routinely reimbursing customers in order to prevent the case going to court, but a refund is not guaranteed. You could improve your chances of success by using an intermediary company. We can put you in touch with Claims Financial, a company that specialises in reclaiming unfair bank charges, providing: