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NatWest 'cons' customer over unfair credit card charges

05/09/2008

A victim of unfair credit card charges claims he has been conned out of more than £500 after being forced by his bank to accept an offer of compensation for far less money than he deserved.

After being charged unfair credit card fees, NatWest customer Craig Jones contacted intermediary firm Claims Financial. He gave the firm permission to act on his behalf in respect of his claim, but says he was contacted by NatWest who wanted to settle the issue without involving any external parties. more


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