- The time it takes for a new broadband installation depends on the company, the time of year and a number of other factors.
- The majority of the time is waiting for an engineer to become available, which can be anything from several days to a few weeks.
- The work itself generally takes a couple of hours or less. The waiting time and what engineering work is required will be made clear when you sign up for broadband service from a company. If it isn’t, then be sure to ask!
Engineer wait times are the main factor in delays. Different companies have different engineering resources available to them, and busy times of year such as the start of the student academic year can lead to delays in fitting broadband connections. On-the-day installations times can also be faster if the property you are living in has had broadband installed previously, or if other properties on the same street are using a similar provider.