Customer service is after all, the main reason that customers choose to switch current account in the first place. While banks should provide a friendly effective and professional service and if they fail to do this, there are many other reasons for choosing to opt for a different bank.
You may be able to secure certain kinds of incentives for switching such as cash back incentives and introductory low interest rates, or you may be able to simply get a better deal elsewhere.
If you are unsure of what different banks and building societies are offering, you should certainly take a look at our comprehensive comparison tables to get a clear idea of the various current accounts and the benefits you may experience in deciding to switch current accounts.