Credit Card News OFT Advises Internet Shoppers Of Their Rights 2997189
OFT advises internet shoppers of their rights
12 December 2003
Advice highlights the right to a cooling off period of seven days following receipt of the good. This allows purchases to be cancelled for any reasons. There is also advice on claiming back money when a credit card is used fraudulently.
Further advice reminds customers that delivery should be expected within 30 days if not otherwise stated, and that all normal consumer protections and rights exist for Internet shoppers.