Saga Car Insurance Wins Best Customer Service Award

Written by Editorial Team

02 July 2009 / by Rachael Stiles

Saga has been deemed the best car insurance provider for customer service, as voted for by consumers in a survey of 10,000 people conducted by finance magazine Moneywise.

The majority of respondents to the survey voted Saga car insurance top for customer service, above all other UK personal finance companies, and was also voted the second most trusted car insurance provider.

“Doing things properly is at the heart of everything we do,” said Andrew Goodsell, executive chairman at Saga Insurance, commenting on the award for Saga car insurance. “It is wonderful that our customers have recognised this by voting for us. To be awarded the UK’s best motor insurer for customer service is something that we take great pride in.”

Jeremy King, publisher of Moneywise magazine says that this is not only good for Saga, but the awards help consumers to make informed choices about which financial services provider to choose.

“After months of hard work we are delighted to finally be able to give consumers a compass as to which financial services companies they can trust and expect to receive good customer service from,” he said.

“And since we’re relaying back to them their views rather than opinions based on what the industry thinks it’s a genuine reflection of how the man in the street is being served, because who do you trust if not yourself?”

Saga home insurance was also recognised for its high customer service, as the runner up in this category.

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